ATIS INSDERS: YOUR NEW LOYALTY PROGRAMME EXPLAINED
New year, new loyalty. Introducing atis insiders - our inclusive community with exclusive access.
We’re upgrading atis loyalty, to re-energise, simplify and give our customers - our insiders - even better value. Get ready for a programme that really rewards the people who choose powerful food on repeat. Earn points every time you eat atis, redeem from a wider range of rewards and unlock levels to boost your points balance as you go.
Our food is powerful, so are our points. Here is how it works.
How atis insiders levels work
We’re keeping our loyalty scheme simple - you’ll earn 1 point for every £1 you spend at atis in-store and through click + collect - with (spoiler!) Deliveroo earning launching soon. To help you earn even more, we’re introducing opportunities to earn bonus points - through regular points events and challenges.
As you earn points, you unlock levels - starting at level 1 and eating your way through to level 6. Each time you unlock a new level you receive a bonus points boost. The higher your level, the bigger the boost - reach level 5 + 6 and the boost is enough for a free bowl or plate. At level 6, you’re officially in the inner circle: earning more points, more exclusive access and more seasonal surprises.
- Level 1 = 0 - 99 (50 point boost)
- Level 2 = 100 - 249 (25 point boost)
- Level 3 = 250 - 449 (50 point boost)
- Level 4 = 450 - 699 (75 point boost)
- Level 5 = 700 - 999 (100 point boost)
- Level 6 = 1000 (150 point boost)
On January 5th, everyone’s points will reset to zero, but you will keep your status. Your current tier (blue, bronze, silver, gold, black) will be translated into the new level system (levels 1 - 6). You’ll notice an additional level and updated thresholds as we’ve adapted to make levels easier to unlock with more rewards available to redeem, more regularly.
If you were part of the original loyalty programme your progress has not gone anywhere - status stays, but we’re resetting your active points on January 5th. This will happen every January going forward, so make sure you’re redeeming those rewards as you go throughout each year for optimal insider value.
atis insiders rewards Londoners for being regulars - the more you spend, the more points you earn, the more freebies you unlock
You earn points every time you spend - whether that’s on your favourite lunch bowl on office days, an afternoon sweet treat or students enjoying power plates at dinner. Earn enough and you’re ready to redeem rewards - freebies, that you actually want, available at every level. Hold out to reach 100 for a free bowl or plate - or treat yourself with an upgrade to large for just 25 points.
- 100 points = a free bowl or plate
- 60 points = a free deli salad
- 40 points = a free cookie
- 25 points = a free upgrade to large
With atis insiders, we’re helping you reach these rewards faster than before, with the introduction of our seasonal points events and challenges - when you can earn bonus points to boost your balances.
‘Power up your points’ events launch in January and will happen seasonally. For two weeks every quarter, insiders at Level 2 and above earn multiplied points on every atis order, no matter the time or day. Multipliers increase with each level, from 2× at Level 2 to 6× at Level 6. Look out for the first points event from January 5th.
Soon to come are points challenges - where ordering seasonal specials or ordering multiple times in a month unlocks bonus boosts. The higher your level, the more generous your boost.
With so much newness, we’re making it easier to keep on top of your progress. We’ll be rolling out your atis insiders dashboard, giving you easy, always-on access to;
- Check your points
- View + redeem your rewards
- Track your progress towards the next level
- Download your QR code to scan in-store
Why we’re upgrading to atis insiders
With powerful food, we need powerful points - that’s why we’re introducing an upgraded programme - where points mean more and unlock rewards our customers actually want. We’ve listened to customer feedback and know that low level discounts aren’t offering enough value, you want to be truly rewarded for your spend with regular freebies.
atis loyalty has had a glow-up;
- More and easier ways to earn points
- More rewards for more regular redemptions
- Seasonal points events and challenges to help you earn faster
- A way to track your points and rewards clearly
- Levels that unlock more meaningful benefits
Being an insider gives you more ways to get back what you already put in.
What’s happening on January 5th?
We’re celebrating the launch of atis insiders with our first ‘power up your points’ event, giving insiders the opportunity to welcome the new programme with a balance boost over 2 weeks, beginning January 5th.
On January 5th, your points will reset and we’ll migrate you from tiers to levels. Your previous point balances will be translated into the new level system and you will see this reflected in your loyalty dashboard.
Although you’ll see your new level, in line with your previous tier, you’ll notice your points are back to 0. It’s time to get earning again & what better way to do so than by powering up your points from January 5th to 18th.
How to join atis insiders
Joining takes seconds. Sign up via our loyalty webpage and download your QR code - from January 5th, this will be available in your loyalty dashboard, where you can track points, view and redeem rewards and download your QR code. The programme is free, simple and built to reward your loyalty to atis.
Welcome to insiders, our inclusive community with exclusive access.